Product FAQ

  1. What is SPC Flooring?
    SPC stands for Stone Plastic Composite. Widely know for 100% waterproof and unparalleled durability. These engineered luxury vinyl planks use advanced technologies to mimic natural wood-like and beautifully designed.

     

  2. What is Laminate Flooring?
    Laminate flooring is a multi-layer synthetic flooring fused together with a lamination process. Laminate flooring simulates wood-like features and it is splashproof.

     

  3. What is the difference between a Micro Bevel & a Painted Edge?
    The micro bevel shaves the wear layer down at a slight angle to create a distinct look for each flooring piece, and it assists in mitigating subfloor inconsistency.
    A painted bevel is considered an upgrade to a micro-bevel finish. It is how it sounds; the edges of each piece are painted with a special machine with a complementing color to the floor. This added detail brings dimension and interest to the floor, highlighting each boards’ character.

     

  4. What cleaning solutions should I use with my new flooring?
    Clean your floors periodically with a professional vinyl floor cleanser. We recommend a P/H Neutral vinyl cleanser, such as Bona. 
    For moderately soiled areas, use a mild solution of isopropyl (rubbing) alcohol and distilled water. Dilute the mixture by mixing one part alcohol and two parts distilled water. For tougher spots, use a higher concentration of isopropyl alcohol and distilled water.
    Avoid using any cleaning agents containing wax, oil, or polish. The leftover residue will form a dull film. Always spot test in an inconspicuous area. Do not use any wood care floor cleaning products on vinyl floors. Self-polishing acrylic waxes can cause the surface to become slippery and appear dull quickly. Do not use vinegar as a cleaning solution, its acidic properties will harm the finish.

     

  5. Where can I buy your flooring?
    Lions Floor associated dealers. You could search it on our website at https://www.lionsfloor.com/retaillocation to locate the closes dealer near you.

     

  6. What is your Warranty?
    SPC Bambino Collection: 30 Yrs Residential, 10 Yrs Commercial
    All other SPC Collections: 50 Yrs Residential, 10 Yrs Commercial
    Laminates: 25 Yrs Residential, 5 Yrs Commercial  

     

  7. Do you recommend an underlayment when installing your flooring?
    No, as applying the underlayment will void the product warranty. Lions Floor product test reports regarding soundproofing and impact insulation are available on the company website under Resources, Product Specification.
    We do require a 6mm moisture barrier to be installed in locations where the high destiny of moisture is known.

     

  8. Where is your flooring manufactured?
    Our beautiful floor planks are produced in China and Vietnam.

     

  9. How may I obtain a sample?
    Please contact your local dealer to obtain a sample. You could search it on our website at https://www.lionsfloor.com/retaillocation to locate the closes dealer near you.

     

  10. Is your flooring Pet Friendly?
    Yes, all Lions Floor products are Floorscore and Carb2 Certified, free of harmful chemical contents like formaldehyde and Phthalates. The related test reports are available on the Lions Floor Website. Please refer to Formaldehyde, Ortho-Phthalates, and Floorscore Certification.   

     

  11. What are the differences between your collections?
    General Dimension, NE collection features EIR Embossing where the others don’t.

     

  12. Free of harmful chemicals?
    All Lions Floor products are Floorscore and Carb2 Certified, free of harmful chemical contents like formaldehyde and Phthalates. The related test reports are available on the Lions Floor Website. Please refer to Formaldehyde, Ortho-Phthalates, and Floorscore Certification. 

     

  13. Are your products tested in the USA?
    Yes, every single collection of our products are tested in U.S.-based laboratories.

     

  14. Are rug pads safe to use on my new floors?
    Yes, use area rugs both inside and outside doorways to help prevent grit, dirt, and other debris from being tracked onto your floor. Please use a breathable rug pad underneath all throw rugs to prevent scratching. Place an area rug in front of the kitchen sink

     

  15. Can my new floor withstand heavy weight?
    The standard static load rating for SPC is 250 PSI; please have your licensed contractor refer to this measurement. 
    Avoid walking on your vinyl floors with cleats, sports shoes, and high heels. Concentrated pressure impact from such footwears will damage the floor surface.

     

  16. Do you recommend installing in high heat and humid areas, such as, near a fireplace, under a stove, or in a bathroom?
    We recommend keeping a distance of 3 feet from the fireplace and stove to avoid dimension changes.
    Dimension stability reports available on the website as our product scored excellent results.
    We do not recommend installing SPC flooring in showrooms; for regular bathrooms, we require an application of a 6mm moisture barrier.  

     

  17. Can I install my new flooring under cabinets?
    Installation of cabinetry, island and peninsula counters, vanities, tubs, and showers should be done first. Then install vinyl floor planks around them.

     

  18. Can I use a steam mop to clean my new floors?
    Please do not use a steam mop of any kind. Damages associated with steam mop use will void the warranty coverage.

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